The Green Stores Delivery & Returns Policy

Returns & refunds

Your right to cancel: If you order on the internet or by phone you have the legal right to cancel your order within seven working days of receipt of the goods. All items must be returned in resaleable condition with proof of purchase.

Returns policy - after receipt of the goods

After you have received your goods you can return any item to us for a refund or an exchange (provided you have the receipt), as long as it is unused and returned in the original packaging within 14 days.

When will I receive my order?

We try very hard to ensure that items are in stock and despatched within 24 hours of receiving your order. You can therefore expect to receive your order within 2-3 working days of order, or 4 days for weekend orders.

Very occasionally however, despite our best efforts, or in periods of higher than usual demand for some items, an item may go out of stock between purchase and processing your order. Should that ever be the case we'll contact you immediately to advise of when we expect more stock, and you'll then have the option of waiting till the item is in stock, having an immediate full refund, or exchanging for another in-stock item as you prefer.

Postage & Packaging

We are delighted to offer FREE P&P by courier on all orders (Republic of Ireland only) if the value is over €50. 
We charge €5 delivery for purchases less than €50. We charge €12.50 to deliver heavy household items.  Currently we ship as standard within the Republic of Ireland. Please contact us on 00353949371573 for rates if you wish to place an order for delivery outside of Ireland.

Collect Order Instore

When ordering your purchases you can opt to collect your items instore for free by clicking on "Collect In Store" on Choose Delivery Tab.
Collect your items instore anytime during opening hours, Mon - Thur & Sat 9.30am - 6pm, Fri 9.30am - 6.30pm.
Remember to bring your order confirmation email which will be emailed to you once your order has been completed and
ready for collection, as items will not be released without proof of purchase.